Get in Touch With Us

This is the page to use if you want to reach the editorial team behind BTC Casinos — to flag an error in a crypto casino review, ask how a bonus term actually works, query why a site restricts your state, or raise a partnership. Email is the only channel we run, and every message is read by a person on the editorial side rather than by an operator.

Email the editorial team

Write to [email protected]. We aim to reply within two business days. To get a useful answer first time, include the casino name, the date you saw the information, and a screenshot or the exact wording of any bonus or withdrawal term you are asking about. Terms at offshore crypto casinos change without notice, so a dated screenshot is the single most helpful thing you can send.

Please do not send us wallet seed phrases, private keys, passwords, exchange logins or account recovery codes. No legitimate person ever needs them, and we will delete any message containing them. If you want to talk about an account balance, describe the situation in words — we never need access to your funds.

What we can help with, and what we can't

We are an independent comparison site. We do not run any casino, hold any player funds, process any deposits or withdrawals, and we have no ability to unlock an account, release a payout, reverse a wager or overturn a bonus decision.

Write to us about	Go to the operator instead
Factual corrections to our reviews, ratings or bonus write-ups	Account verification, locked accounts or closure requests
Questions about how wagering requirements, rakeback or cashback are calculated in general	A pending withdrawal, a missing deposit or a stuck on-chain transaction
Which coins, networks and wallet types a site's published terms mention	Disputed game outcomes, RNG results or provably fair seed checks
Suggesting a crypto casino we haven't covered	Self-exclusion, deposit limits and cooling-off requests on your account
Advertising, affiliate and editorial partnership enquiries	Confirming whether your state is currently blocked at signup

For anything in the right-hand column, the operator's own live chat or support email is faster and is the only channel with authority over your account. If an operator ignores you, tell us — a pattern of unanswered support complaints affects how we rate a site.

How our commercial relationships work

Some links on mitchellstap.net are affiliate links. If you open an account through one, we may earn a commission from the operator at no extra cost to you. That revenue pays for the research behind the reviews. It does not buy a position, a rating or a favorable sentence, and we publish sites we have reservations about alongside ones we rate highly. If you think a review reads like an advert, say so in an email and we will look at it again.

Before you email: the questions we get most

"Is a crypto casino legal for me in the US?"

We can't answer that for your situation, and we won't pretend otherwise. There is no federal legalization of online casino play in the US. Regulated online casino gaming exists in only a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those state-licensed operators do not run on cryptocurrency. The sites we cover, including BetPanda, CoinPoker Casino and Cryptorino, are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. That places them in a legal grey area for US players. State law varies, some states are explicitly restrictive, and operators self-restrict different state lists. Check your own state's law, and speak to a qualified attorney if the answer matters to you.

"Can you tell me how to get around a geoblock or a VPN restriction?"

No. We write about which sites publish VPN-tolerant terms and which explicitly forbid VPN use, because that distinction decides whether a balance survives a withdrawal review. We will not help anyone supply false registration details, bypass a state geoblock, or sidestep KYC, anti-money-laundering or sanctions checks. Using a VPN against a site's own terms is one of the most common reasons a confiscation happens, and we'd rather you knew that than learned it at cash-out.

"A bonus didn't work the way your page said."

Send it to us. Offers move constantly, and the terms attached to them move faster than the headline number. As an example of why the conditions matter more than the figure: Cryptorino's 100% match up to 1 BTC plus 10% weekly cashback, CoinPoker Casino's 150% welcome bonus up to $2,000 and Punkz's 20,000 USDT welcome package all carry playthrough requirements, minimum deposits, expiry windows, maximum bet caps while a bonus is active, and game weightings that usually make slots count fully and table games count for far less. Always read the operator's current terms page before depositing — ours describes them, theirs governs them.

Sites you might be writing to us about

Most reader emails concern the operators at the top of our rankings, so here is the short version of what each is and where it falls down. Full detail sits in the individual reviews.

BetPanda — 10% weekly cashback

BetPanda sits at the top of our list largely because its proposition is simple: a recurring 10% weekly cashback rather than a front-loaded match bonus, which suits players who deposit steadily instead of chasing a one-off headline figure. Cashback typically carries lighter conditions than a deposit match, but it is still governed by the site's promotional terms — qualifying period, minimum net loss and any wagering on the credited amount — so confirm the current version before relying on it. The limitation: a 10% weekly return is modest next to the headline percentages elsewhere, and cashback only has value if you have lost money, which is not a reason to play. Like every operator here it is offshore-licensed, so US player protections are limited.

CoinPoker Casino — 150% welcome bonus up to $2,000

CoinPoker Casino comes up in reader mail mainly because of the poker-plus-casino crossover; the welcome match reaches $2,000 in crypto terms, which is among the larger fixed-ceiling offers we list. That ceiling is a maximum, not an expected amount, and it is released against wagering requirements with time limits and minimum deposit thresholds attached — read the current promotion page. The drawback: a bonus sized around poker-style play can be slow to clear for someone who only wants slots, and the casino catalog is narrower than at the bigger multi-provider sites.

Cryptorino — 100% match up to 1 BTC + 10% weekly cashback

Cryptorino pairs a Bitcoin-denominated match with ongoing cashback, which is why it draws questions from crypto-native readers: a bonus quoted in BTC moves with the market, so its dollar value on the day you claim it may differ from its value when you finish clearing it. That is a genuine exposure, not a technicality. Wagering requirements, expiry and maximum bet rules apply to the match, and the cashback has its own qualifying terms. The limitation: quoting a ceiling of 1 BTC is more marketing than reality for most players, since reaching it would require a deposit almost nobody makes, and the crypto price risk cuts both ways.

The rest of the list

• Punkz — 20,000 USDT welcome bonus plus 15% cashback; stablecoin denomination avoids price swings during play, but the headline is a tiered maximum, not a standard award.
• Hyperlucky — 20% daily cashback up to $10,000 plus 100 free spins; free spins usually carry their own wagering and win caps.
• Winna — up to 60% rakeback and 25% instant cashback; "up to" means top VIP tier, reached through sustained volume.
• Thrill — up to 70% rakeback plus 10% cashback; again tier-dependent, and rakeback is a rebate on wagering, not a return on losses.
• BC Game — four match bonuses up to $4,000 plus 400 free spins; spread across four deposits, each with its own minimum and playthrough.
• Wild.io — up to 350% across the first three deposits plus 200 free spins; the percentage is cumulative, not applied to a single deposit.
• Vave — up to 550 USDT plus up to €75 free bet and 5% cashback; the free bet sits on the sportsbook side, with separate terms.

Questions about coins, wallets and payouts

We field a lot of mechanics questions, so here is what we can and can't tell you. Deposits and withdrawals at these sites are on-chain, funded from a self-custody wallet or an exchange wallet. Commonly supported assets across the sites we cover include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin, with broader altcoin support varying by operator. We can point you to what a site publishes; we cannot confirm a payout time for your specific transaction.

• Network and gas fees — paid to the blockchain, not the casino. Ethereum gas is typically the most volatile; LTC and USDT on cheaper networks are usually lighter. Always check which network a deposit address uses before sending.
• Confirmation times — a deposit credits after the required number of network confirmations, which is why a BTC transfer can lag a stablecoin transfer by a wide margin.
• Payout speed — "instant withdrawal" is advertising language describing the operator's processing step, not a tested result. Manual review, first-withdrawal checks and network congestion all add time.
• Withdrawal limits — daily, weekly and monthly caps apply and vary by site and VIP tier. Check them before you build a balance you intend to move in one go.
• Volatility — a balance held in BTC or ETH can fall in dollar terms without you placing a bet. Stablecoins such as USDT and USDC are why many players hold value in dollar terms during play.
• Verification — some sites advertise no-KYC or minimal-verification play, but nearly all reserve the right to request identity documents, typically at withdrawal or when a security flag is raised. Treat "anonymous" as pseudonymous, not invisible.
• Security — enable two-factor authentication on day one, and do not leave a larger balance on any casino than you would be comfortable losing outright.

What these sites offer beyond the casino

If your question concerns a game type, tell us which category, because the terms and the fairness evidence differ. The sites we cover generally span slots from third-party studios such as Pragmatic Play, NetEnt and similar providers; live dealer rooms running blackjack, roulette and baccarat with human croupiers; RNG table games; and in-house originals including crash, dice and Plinko. Originals are where provably fair verification usually applies — a seed-and-hash check you can run yourself — while third-party slots and live tables rely on RNG certification and studio-level audits instead. Several of these operators, Vave among them, also run a sportsbook alongside the casino, and CoinPoker Casino sits beside a poker product. Those adjacent lines have separate bonuses, separate wagering rules and separate contribution weightings, so a casino bonus rarely clears on sports bets and a free bet rarely works on slots.

Corrections policy and how we assess sites

Our ratings are editorial judgments made by our team, not customer review scores, and they are not the result of us playing at or withdrawing from these sites. We research operator terms, published licensing details, game libraries, bonus conditions, stated payout processes and documented player complaints, and we re-check the pages that change most often. Information on this site was last fact-checked on Sep 19, 2026 by Harlan Trowbridge. If a detail has moved since, email us with a link and a date and we will correct it and note the change. If you are comparing markets outside the US, our coverage of casinos outside the UK self-exclusion scheme works on the same principles.

Age, risk and getting support

These sites are for adults only — 18+, or 21+ where the operator or your state sets that as the minimum. Check the site's stated minimum age before registering; it is in their terms, and it varies.

Gambling costs money over time. It is not income, not a plan for a shortfall, and no amount of crypto knowledge, game skill or bonus stacking changes the house edge. Only stake what you can afford to lose, and add the volatility of the asset you are holding to that calculation.

If gambling is causing you or someone close to you difficulty, the National Problem Gambling Helpline is free, confidential and available 24/7 on 1-800-GAMBLER. Offshore crypto casinos may not provide the same player protections, deposit limits or self-exclusion tools that state-regulated operators are required to offer, and a self-exclusion registered in a regulated state does not extend to them. If you need help finding what tools a particular site does offer, email us and we will point you to what it publishes.

On tax: US players are generally liable for tax on gambling winnings and on crypto gains, and no-KYC play changes nothing about that obligation. We are not tax advisers and nothing here is tax or legal advice — consult a qualified professional about your own position.

Partnership and press enquiries

Operators, studios and media contacts can use the same address. Introduce yourself, name the brand and say plainly what you are proposing. We will consider any site for review, but coverage and placement are editorial decisions; commercial terms are negotiated separately and never attached to a rating. We don't publish sponsored copy that reads as editorial, and we don't remove a limitation from a review because an operator asks.

Whatever your reason for writing, one email to [email protected] reaches the same desk. There's no queue to join and no form to fill in — just tell us what you need.